I got a call from an nPower Business salesman recently, offering to switch to their electricity supply, as I work from home!

I hesitated because they were quoting a price with a standing charge, which I haven’t been paying for a couple of years. However, the salesman told me he would credit my account with £100, which would cover most of the charge for the year. As a result I signed up!

The next call I got was another salesman, saying the direct debit details had been rejected; this might be because the original salesman had written them down wrong! I corrected the details but then got a bill for the first months supply, addressed to the wrong town & postcode /

Despite twice going to their online account management system & asking them to correct the details, it took a direct e-mail to actually get the address corrected & confirmation that a direct debit had been set up at last.

The reason for this blog post & warning, is that I am now told that I was supposed to receive a £100 holiday voucher, rather than money credited to my account! It seems that the nPower Business salesmen will say anything to get a sale, even things that aren’t necessarily true, in traditional dodgy salesman style!

NOTE! I am now told that this is a “payment holiday voucher” for £100, which I can cash in during my years contract. It’s better, but what a strange way of going about it ????