Comments on: Tiscali – the worst customer service in the world???? http://www.freshwebz.co.uk/blog/opinion/tiscali-the-worst-customer-service-in-the-world/ The Ups & Downs of an Affiliate Marketeer Wed, 14 Sep 2011 13:05:42 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: admin http://www.freshwebz.co.uk/blog/opinion/tiscali-the-worst-customer-service-in-the-world/comment-page-1/#comment-634 admin Fri, 15 May 2009 10:24:21 +0000 http://www.freshwebz.co.uk/blog/?p=533#comment-634 I think 1and1 have beaten them now! Despite never sending me a closing statement of account, they have passed my account to a debt collection agency & REFUSE to send me a statement breaking down the charges. They have changed the amount due THREE TIMES & yet still expect me to hand over nearly £200, without any break down of what the charges are for! All my e-mails are answered with a couple of lines telling me to pay the money, none of my points are dealt with or acknowledged & despite asking four times to have my case passed to a manager, the only thing I was told to do is write to the complaints section; I have done so & as yet, received absolutely no reply!! AVOID 1and1 AT ALL COSTS!!! I think 1and1 have beaten them now!

Despite never sending me a closing statement of account, they have passed my account to a debt collection agency & REFUSE to send me a statement breaking down the charges. They have changed the amount due THREE TIMES & yet still expect me to hand over nearly £200, without any break down of what the charges are for!

All my e-mails are answered with a couple of lines telling me to pay the money, none of my points are dealt with or acknowledged & despite asking four times to have my case passed to a manager, the only thing I was told to do is write to the complaints section; I have done so & as yet, received absolutely no reply!!

AVOID 1and1 AT ALL COSTS!!!

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